In the increasing demand of librarians in the market, some of the professionals in the field can't cope up with stress and to the unhealthy environment which made them decide to leave their jobs.
-anonymous
One of the factors that affects customer service is the impression of ...
"CUSTOMER IS ALWAYS RIGHT"
What If librarians were too honest with their library users?
Library User: I can't find the book on these shelves?
Librarian: The books are hard to find when you're not looking. I wanted to help you but there's a lot of lost books we have here and it might be the one you are looking for.
Library User: Excuse me, Why can't I eat inside the Library?
Librarian: Excuse me? Did you make time to read the library rules and regulations or maybe you are just stupid to think this is a cafeteria or a coffee shop?
Library User: Can you teach me how to access the Library Database?
Librarian: Library databases are for smart people, try to use Google, it will be more beneficial for you to use."
Library User: Where's the Reading Area?
Librarian: What's the use of the Library signages if you will keep asking me where the reading areas are?"
Library User: Here's my library fine payment.
Librarian: Thank you for paying your Library fines, It's your fault anyway for not returning the books on time."
Library User: Good day nice to see you!
Librarian: What the hell, here you are again, asking me to do something for you!
How I wish you didn't notice me today!
Library User: Is it too late to get some books?
Librarian: You can drop by tomorrow to check-out the books, I already closed the computer after a system maintenance.
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